Shanghai (Gasgoo)- On January 24, the website of China's State Administration for Market Regulation (SAMR) revealed that Xiaomi EV has filed a recall plan that involves over 30,000 SU7 vehicles.
To be specific, the recall affects 30,931 units of SU7 model's standard version manufactured between February 6, 2024, and November 26, 2024.
The issue stems from a software strategy flaw that may cause timing synchronization errors, potentially impairing the smart parking assist system's ability to detect static obstacles. This could increase the risk of scrapes or collisions, posing a safety hazard.
To address the issue, Xiaomi EV will provide a free Over-the-Air (OTA) software update to all affected vehicles to eliminate the safety risk. The company will notify affected owners via SMS, mobile app, or other communication channels. Customers can also contact Xiaomi EV's customer service hotline for more information.
In response to public queries, Xiaomi EV clarified the following details:
Do owners need to visit a service center for the recall?
No. The OTA software update can be completed remotely without requiring vehicles to be brought to service centers. Affected owners will be notified through SMS and the Xiaomi EV app.
Why is this called a recall if it's just a software update?
Xiaomi EV emphasized that the OTA software update is being conducted to enhance the reliability of the smart parking assist feature. While the issue does not involve physical parts replacement, the company has followed recall procedures and registered the issue with SAMR to ensure transparency and compliance.
