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As an industry that has just begun to develop on a large scale, it is inevitable for new energy vehicles to encounter various problems in the development. In the evolution of the standard specification system, fuel vehicles have taken more than 100 years to solve product quality and safety problems. However, with the development of technology, the reliability of new energy vehicles is also improving. Judging from the available data, the safety of new energy vehicles may not be worse than that of traditional fuel vehicles. Sun Fengchun, academician of the Chinese Academy of Engineering, said at the 2020 Global Wisdom Travel Conference that according to the safety supervision data of the national regulatory platform for new energy vehicles, the fire accident rate of new energy vehicles has been 0.26 per 10,000 since 2020.
A few days ago, customers of Funeng Technology (Ganzhou) Co., Ltd. (hereinafter referred to as "Funeng Technology"), BAIC New Energy vehicle Changzhou Co., Ltd., Beijing Automobile Co., Ltd., BAIC (Guangzhou) Automobile Co., Ltd. (hereinafter referred to as "BAIC"), decided to recall a total of 31963 EX360 and EU400 pure electric vehicles produced from November 1, 2016 to December 21, 2018 from April 3, 20121. The reason for this recall is mainly due to the differences in the consistency of the power battery systems of some of the above two models, which may lead to deterioration of the performance of individual individual cells and occasional failure in extreme cases due to long-term continuous and frequent fast charging in the high temperature environment. cause power battery fire risk, there is a safety risk.
BAIC will carry out free inspection and maintenance of vehicles within the scope of the recall, replace parts that do not meet the requirements, and upgrade all recalled vehicle control strategy software to eliminate safety risks; Funeng Technology will also actively cooperate with customers to carry out relevant testing and maintenance work, and bear the relevant recall costs. At the same time, Funeng Technology will collect and analyze the recalled vehicles, and the analysis and research of this data collection will have positive guiding significance for the product development, control strategy and system matching of Funeng Technology. In addition, Funeng Technology will continue to optimize product design, actively expand product sales, provide customers and consumers with high-quality and high-safety power batteries, and provide one-stop green energy solutions.
Car recall has become normal.
On October 1, 2004, "defective Automobile Product recall Management regulations" was formally implemented in China, and it was upgraded to "defective Automobile Product recall Management regulations" on January 1, 2013. In the regulations, it is stipulated that: "the defects mentioned in these regulations," refers to the situation that generally exists in the same batch, model or category of automobile products that do not comply with the national standards or industry standards for ensuring personal and property safety, or other unreasonable dangers that endanger the safety of person and property caused by design, manufacture, marking and other reasons. "
China's automobile recall system has been in place for 17 years since it was implemented in 2004. By the end of 2020, a total of 2191 vehicle recalls had been implemented, with a total of 76.032 million defective vehicles recalled. In the past five years, the average number of annual recalls has reached 219, with an average of one and a half times a day. The implementation of recall has become a regular activity of automobile manufacturing enterprises.
The recall of automotive products is only an embodiment that truthfully reflects that a batch of products do not comply with the relevant specifications, and the recall is not necessarily defective products. With the popularity of new energy vehicles, like traditional gasoline vehicles, in accordance with the relevant national laws and regulations, enterprises need to recall models that may have the risk of defects. Therefore, consumers do not need to feel panic and anxiety in the face of automobile product recalls, because this is only a very common job for car manufacturers to fulfill their corporate social responsibility.
"whether the problem is recalled or not" reflects the attitude and responsibility.
Automobile recall is an international product safety supervision system, and it is an important measure to strengthen the supervision during and after the event. In recent years, the initiative of automobile manufacturers' recall has been significantly improved, which is inseparable from the cooperation of consumers and social supervision. Consumers' understanding of the recall has gradually begun to change and gradually accept that the recall is also responsible to consumers. "A voluntary recall by a manufacturer makes it easier for car owners to have a sense of trust in the brand," Mr. Huang, who has been recalled, affirmed. Some other car owners said that the recall attitude was related to the style of the car companies, and compared with the car companies that took the initiative to recall, they found that the car companies that chose to evade responsibility for the problems were even more frightening.
Recall is the last line of defense of product safety, car companies implement the recall, but also reflect the responsibility and responsibility to consumers. At the same time, the country is constantly improving the automobile recall system, which can not only protect the personal and property safety and legitimate rights and interests of consumers, but also promote automobile companies to actively perform the main responsibility of product safety and help improve the level of automobile quality and safety. The past is gone and the future is coming. To provide consumers with quality products and services and protect their rights and interests requires the sustained joint efforts of the state, enterprises, media and consumers.
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