The Rights and interests of 4G users should not be ignored in the era of 5G-Shanghai Metals Market

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The Rights and interests of 4G users should not be ignored in the era of 5G

Translation 09:51:42AM May 21, 2019 Source:Securities Daily

SMM News: I do not know if you feel that mobile phone network speed is getting slower and slower, dual card 4G switching back and forth can not be saved, sometimes even feel like degraded to the 3G, 2G era, can not help but look forward to 5G …. At the same time, can not help but doubt that the three major operators have not properly implemented the "speed up and down fees" it? Or is the upcoming construction of a large-scale 5G network affecting operators' investment in 4G networks?

5G networks and 5G mobile phones have now entered many cities. By October 1 this year, the three major operators, China Mobile, China Telecom and China Unicom, had brought commercial 5G services to 40 domestic cities and deployed 30,000 to 50,000 base stations. It is said that the peak theoretical transmission speed of 5G network can reach 10GB per second, hundreds of times faster than 4G network, which is undoubtedly desirable.

But the popularity of 5G has a long process, which means that most users still need to continue to use 4G networks. But from last year to this year, many users on the network reported that 4G networks are becoming slower and slower. This not only runs counter to the spirit of the reform of raising speed and reducing fees actively promoted by our country in recent years, but also affects the normal use of the network to a certain extent, and harms the legitimate rights and interests of users.

There are three explanations for the slowdown of 4G network speed: first, since major operators are now preparing for 5G networks, in order to save resources, they have begun to phase out outdated 2G and 3G networks. As a result, almost everyone will have to use 4G networks, and the number of 4G base stations will not increase significantly, so more people will slow down the speed of the Internet. Second, there are a lot of unlimited traffic packages, which means that people can use the network as much as they can, which will also put a lot of pressure on the base station. Third, now a lot of web page add-on more and more, high-definition pictures, high-quality audio is also a lot, loading will be slower than the previous concise web pages, giving people the feeling that the speed of the Internet is slower.

The above explanation can be regarded as "telling the truth". Through these explanations, it is not difficult to see that the number of users using 4G networks has increased significantly, but the number of 4G base stations has not increased significantly, that is, the service capacity of operators seems to be "standing still." When 4G network usage increases and service capacity does not increase or service capacity does not match the increase in demand, mobile phone network speed will naturally become slower and slower. In this regard, both operators need to pay attention to, but also need to attract the attention of regulators, in order to allow 4G users to enjoy qualified services.

According to the Ministry of Industry and Information Technology, by the end of the first quarter of 2019, the number of 4G users in China was 1.204 billion, and the utilization rate of 4G network was on the rise. At the same time, by the first quarter of 2019, the total number of mobile communication base stations in China reached 6.62 million, of which the total number of 3G/4G base stations was 4.85 million, accounting for 73.3%. Although the total number of 3G/4G base stations seems to be large, the total number of base stations may not be able to match the needs of users. So even if we are moving towards the 5G era, we cannot ignore 4G user rights.

There is a contractual relationship between users and operators. After users buy a one-time mobile phone package, operators are supposed to provide qualified services, even if the network speed has not improved, can not slow down, otherwise it is a breach of contract. Operators also need to realize that free transfer will become a reality this year, and that if some operators do not improve the capacity of 4G network services, some users will choose another operator. Only by increasing 4G network speed can we prevent the loss of users and ensure that performance will not be affected.

From a regulatory point of view, the parties concerned should strictly follow the arrangements of the Central Economic work Conference and the "Government work report," further promote the speed up and reduction of fees and charges, and strengthen the basic capacity of the network. On the one hand, it is necessary to strictly implement the objectives and tasks deployed by the central authorities. On the other hand, the user experience should be regarded as one of the important indicators to evaluate the actual effect of raising speed and reducing fees and the responsibility of state-owned enterprises, so as to force operators to attach importance to the construction of 5G network, but also put the rights and interests of 4G users in an important position.

Key Words:  Battery  4G  5G  user rights 

The Rights and interests of 4G users should not be ignored in the era of 5G

Translation 09:51:42AM May 21, 2019 Source:Securities Daily

SMM News: I do not know if you feel that mobile phone network speed is getting slower and slower, dual card 4G switching back and forth can not be saved, sometimes even feel like degraded to the 3G, 2G era, can not help but look forward to 5G …. At the same time, can not help but doubt that the three major operators have not properly implemented the "speed up and down fees" it? Or is the upcoming construction of a large-scale 5G network affecting operators' investment in 4G networks?

5G networks and 5G mobile phones have now entered many cities. By October 1 this year, the three major operators, China Mobile, China Telecom and China Unicom, had brought commercial 5G services to 40 domestic cities and deployed 30,000 to 50,000 base stations. It is said that the peak theoretical transmission speed of 5G network can reach 10GB per second, hundreds of times faster than 4G network, which is undoubtedly desirable.

But the popularity of 5G has a long process, which means that most users still need to continue to use 4G networks. But from last year to this year, many users on the network reported that 4G networks are becoming slower and slower. This not only runs counter to the spirit of the reform of raising speed and reducing fees actively promoted by our country in recent years, but also affects the normal use of the network to a certain extent, and harms the legitimate rights and interests of users.

There are three explanations for the slowdown of 4G network speed: first, since major operators are now preparing for 5G networks, in order to save resources, they have begun to phase out outdated 2G and 3G networks. As a result, almost everyone will have to use 4G networks, and the number of 4G base stations will not increase significantly, so more people will slow down the speed of the Internet. Second, there are a lot of unlimited traffic packages, which means that people can use the network as much as they can, which will also put a lot of pressure on the base station. Third, now a lot of web page add-on more and more, high-definition pictures, high-quality audio is also a lot, loading will be slower than the previous concise web pages, giving people the feeling that the speed of the Internet is slower.

The above explanation can be regarded as "telling the truth". Through these explanations, it is not difficult to see that the number of users using 4G networks has increased significantly, but the number of 4G base stations has not increased significantly, that is, the service capacity of operators seems to be "standing still." When 4G network usage increases and service capacity does not increase or service capacity does not match the increase in demand, mobile phone network speed will naturally become slower and slower. In this regard, both operators need to pay attention to, but also need to attract the attention of regulators, in order to allow 4G users to enjoy qualified services.

According to the Ministry of Industry and Information Technology, by the end of the first quarter of 2019, the number of 4G users in China was 1.204 billion, and the utilization rate of 4G network was on the rise. At the same time, by the first quarter of 2019, the total number of mobile communication base stations in China reached 6.62 million, of which the total number of 3G/4G base stations was 4.85 million, accounting for 73.3%. Although the total number of 3G/4G base stations seems to be large, the total number of base stations may not be able to match the needs of users. So even if we are moving towards the 5G era, we cannot ignore 4G user rights.

There is a contractual relationship between users and operators. After users buy a one-time mobile phone package, operators are supposed to provide qualified services, even if the network speed has not improved, can not slow down, otherwise it is a breach of contract. Operators also need to realize that free transfer will become a reality this year, and that if some operators do not improve the capacity of 4G network services, some users will choose another operator. Only by increasing 4G network speed can we prevent the loss of users and ensure that performance will not be affected.

From a regulatory point of view, the parties concerned should strictly follow the arrangements of the Central Economic work Conference and the "Government work report," further promote the speed up and reduction of fees and charges, and strengthen the basic capacity of the network. On the one hand, it is necessary to strictly implement the objectives and tasks deployed by the central authorities. On the other hand, the user experience should be regarded as one of the important indicators to evaluate the actual effect of raising speed and reducing fees and the responsibility of state-owned enterprises, so as to force operators to attach importance to the construction of 5G network, but also put the rights and interests of 4G users in an important position.

Key Words:  Battery  4G  5G  user rights